Question 1

Kifach n7ell 7sab chari.ma?

Accepted Answer

7emmel l app 3la iOS wla Android, mn b3d dir l7sab dyalek f chi d9aye9. chari.ma howa l app dyal Chari, mo2assasa dyal l2ada2 mrekhssa mn Bank Al-Maghrib: katnetelbo mnek wati9a dyal l hawiya bach nt7e99o mn profile dyalek w nfet7o lik ga3 l khadamat.

Question 2

Kifach n3emmer 7sabi?

Accepted Answer

3ndek 5 toro9 bach t3emmer 7sabek: bl kart bankiya direct f l app, cash f chi wakala (DamaneCash, ChaabiCash, Tasshilate), b t7wil banki 3la IBAN dyalek, 3bar lien dyal l2ada2 wla QR, w 3bar Fatourati. khayyer lli kayri77ek kter.

Question 3

Wach 3ndi IBAN maghribi bse77?

Accepted Answer

Iyeh. l7sab dyalek f chari.ma howa portefeuille électronique b IBAN maghribi (m3a RIB w BIC dyalek). t9der tcharko bach tetwessel bch-hariya wla b t7wil, b7al 7sab banki 3adi bd-debt.

Question 4

Sh7al kayddi l ida3 dyal l cash f l wakala bach ywsel?

Accepted Answer

L ida3 cash f l wakala ch-charika kaydkhol l7sabek mnin tt2akked l 3amaliya. katlqa kol 7araka f sijill dyalek f l we9t l 7a9i9i.

Question 5

Ach m3nah «nreffe3 l mostawa dyal 7sabi»?

Accepted Answer

Hiya l khetwa bach ttle3 l mostawa a3la dyal t7e9o9. mnin tkemmel l ma3lomat dyalek, katfte7 7doud a3la w ga3 l khadamat dyal l app.

Question 6

Ach mn kart kantwessel biha m3a chari.ma?

Accepted Answer

3ndek l kart Chari Standard Visa, f n-noskha l madiya w l iftiradiya. t9der tkhelles f l 7wanet, online w bla tlamos fin ma kanet Visa me9bola.

Question 7

Wach l kart l iftiradiya dyali khddama dghya?

Accepted Answer

Iyeh. l kart l iftiradiya dyalek mtwffra f l app mnin tfe33elha: t9der tst3melha dghya bach tkhelles online, bla ma tsenna l kart l madiya.

Question 8

Da3et liya l kart, ach ndir?

Accepted Answer

3ndek jouj khyarat f l app. «t-ta3til» kayjemmed l kart dyalek b tari9a katqder terje3 fiha, mzyan ila ghir tellfitiha. «l i3tirad» kayblokiha lel2abad f 7ala d-diya3 wla s-sariqa. katerje3 tt7ekkem fiha b jouj na9rat.

Question 9

Kifach nchouf r-re9m dyal l kart kamel?

Accepted Answer

Bl 3ada r-re9m dyalek mkhebbi 3la 9bel amanek. t9der tbeyyno mnin tebghi mn tafasil l kart dyalek, mn b3d ma tt7e99 mn l hawiya.

Question 10

Wach n9der ndbet l 7doud dyal l kart dyali?

Accepted Answer

Iyeh, katlqa l 7doud dyalek w sijill l mo3amalat f tafasil l kart dyalek, direct mn l app.

Question 11

Sh7al kaykellef t7wil?

Accepted Answer

Bin 7sabat chari.ma: 0 DH. l RIB maghribi: s-souma katban 9bel kol sifta. dima katchouf l mablagh w s-souma ila kanet 9bel ma t2akked.

Question 12

Kifach nsift l flous l chi wa7ed 9rib?

Accepted Answer

Khayyer mostafid mn d-deftar dyalek (b chi smiya bach tlqah bzerba) wla dekhel RIB, 7edded l mablagh w s-sabab (ch-hariya, kado, resto, masarif dyal t-tbib...), mn b3d 2akked. kaytdar b jouj na9rat.

Question 13

Kifach ns7eb flousi cash?

Accepted Answer

T9der ts7eb l cash f chi wakala charika, wla tetleb t7wil l chi 7sab banki akhor. katkhayyer t-tari9a lli katri77ek f we9t s-s7eb.

Question 14

Wach n9der nsejjel l mostafidin dyali?

Accepted Answer

Iyeh. d-deftar dyal l mostafidin kay7tafd b l contacts dyalek b chi smiya mkhessessa, bach terje3 tsift l flous f le7da l marra l jaya.

Question 15

Ach mn mchghghlin n9der n3ebbi?

Accepted Answer

T9der t3ebbi Maroc Telecom w Orange w Inwi direct f l app. dekhel n-nemra lli bghiti t3ebbi, khayyer l mablagh, w katmchi l 3amaliya fessa3a.

Question 16

Ach mn mabaligh dyal recharge kaynin?

Accepted Answer

Kaynin bzzaf dyal l mabaligh, mn r-recharge s-sghira 7ta l kbira, m3a forfaits dyal l internet tani. katlqa ga3 recharges dyalek f sijill dyalek.

Question 17

Ach mn fawatir n9der nkhelles?

Accepted Answer

3bar Fatourati, katkhelles l ma w d-dou (Amendis, Redal, SRM...) w t-tilifoun w l internet (Maroc Telecom, Orange, Inwi), b taghtiya watania. neddem l2ada2at dyalek bin l mofeddala, as7ab l fawatir w s-sijill.

Question 18

Wach n9der nsejjel l fawatir lli kat3awed kol chher?

Accepted Answer

Iyeh. zid as7ab l fawatir dyalek f l mofeddala bach tlqahom b nadra w7da w tkhelles bzerba kol chher.

Question 19

Ach houma bita9at l hadaya w l al3ab w Direct Top Up?

Accepted Answer

Houma bita9at l hadaya w recharges dyal l al3ab (Free Fire, PUBG, Carry1st...). m3a Direct Top Up, r-rasid kaywsel fessa3a l 7sab l le3b dyalek.

Question 20

Wach chari.ma amin?

Accepted Answer

Iyeh. chari.ma howa l app dyal Chari, mo2assasa dyal l2ada2 mrekhssa mn Bank Al-Maghrib, w l kart dyalek hiya Visa. l7sab dyalek m7mi b code PIN dyal 4 ar9am w b Face ID.

Question 21

Kifach n2ammen d-dkhoul l l app?

Accepted Answer

Katé7mi l app b code PIN dyal 4 ar9am w b Face ID. 7ta wa7ed ma y9der y7ell l app wla y2akked chi 3amaliya bla had t-t7e9o9 mn l hawiya.

Question 22

Wach n9der nkhebbi r-rasid dyali?

Accepted Answer

Iyeh. mn i3dadat l khososiya, t9der tkhebbi r-rasid dyalek b 7araka w7da, mzyan mnin katchouf l app 9eddam n-nas.

Question 23

Ach ndir ila tsra9 liya t-tilifoun?

Accepted Answer

D-dkhoul dyalek kayb9a m7mi b code PIN w b Face ID. t9der tani t3ettel l kart dyalek wla t3tared 3liha mn chi jihaz akhor merbot b 7sabek, w t3eyyet l d-da3m bach yrafe9ek.

Kifach n9edro n3awnouk?

7ell l7sab dyalek w 3emmero

L kart dyalek Visa mn chari.ma

Sift w s7eb flousek

Recharge t-tilifoun w 2ada2 l fawatir

7mi 7sabek w flousek

Ma lqitich l jwab dyalek?

3ndek so2al? nchrbo atay w nchre7o lik

Khelli chari.ma f jibek dima