Douz l lmou7tawa rra2isi

Siyasat lkhoususiya

Akher ta7dith: Yunyu 2026

7imayat lma3tiyat chchakhsiya dyalek awlawiya 3ndna. Had ssiyasa katchre7 lik chnou hiya lma3tiyat lli kanjm3o 3bar appli chari.ma, w 3lach kan3aljouha, w kifach kan7miwha, w chnou hiya 79ou9ek. Mou3alajat lma3tiyat dyalek katddar b i7tiram l9anoun ra9m 09-08 lmota3alli9 b 7imayat l2achkhas ddatiyin tijah mou3alajat lma3tiyat dat ttabe3 chchakhsi.

1. Lmas2oul 3la lmou3alaja

Lmas2oul 3la mou3alajat lma3tiyat chchakhsiya dyalek hiya Chari, mo2assasa d l2ada2 mrakhkhsa men ⁦Bank Al‑Maghrib⁩ dakhel majmou3at Chari, w hiya lli katncher appli chari.ma w katsayyerha. L ay so2al 3la lma3tiyat dyalek, t9der tkteb lina f support@chari.ma.

2. Lma3tiyat lli kanjm3o

Kanjm3o men jiha lma3tiyat lli kat3tina melli katdir 7sabek w katsta3mlo — lhawiya w ma3loumat littisal, w lwata2i9 lmortabita b tta7a99o9 men lhawiya (KYC), w lma3loumat 3la 7sab l2ada2 w l kart dyalek — w men jiha okhra lma3tiyat lli kaytwelldo men sti3malek l l app: lma3tiyat tta9niya dyal littisal (jihaz, lm3arrifat tta9niya) w sijill l3amaliyat. W had lma3tiyat darouriya bach ykhddmo lkhadamat.

3. Ahdaf lmou3alaja

Lma3tiyat dyalek katt3alaj bach n7llo 7sab l2ada2 w nsayyrouh, w nnaffdo l3amaliyat dyalek (t7wilat, t3biat, ada2 lfawatir, bita9at lhadaya, khadamat ttojjar), w nt7a99o men hawiytek, w n7arbo w nkechfo nnasb, w ndamno aman l2appli, w njawbo 3la talabat dda3m dyalek, w n7termo liltizamat l9anouniya w ttandimiya dyalna, khassatan f majal mou7arabat ghasl lflouss.

4. L2asas l9anouni l lmou3alaja

Mou3alajat lma3tiyat dyalek katrtkez, 7sab l7alat, 3la tanfid l3a9d lli kayrebtna melli katsta3mel lkhadamat, w 3la i7tiram liltizamat l9anouniya w ttandimiya dyalna, w 3la lmasla7a lmachrou3a dyalna bach n2ammno l2appli w n7arbo nnasb, w 3nd li9tida2 3la lmwafa9a dyalek l ahdaf m3ayyna.

5. Lmen katmchi lma3tiyat

Lma3tiyat dyalek ymken tt3ta l lkiyanat ttabi3a l majmou3at Chari, w l lmozawwdin tta9niyin w chchouraka2 dyalna lli darouriyin bzzaf bach nn9addmo lkhadamat (b7al chabakat Visa, w chabakat wikalat lcash, w charikat ttelecom w lli kaysayftou l fawatir), w kadalik l ssoulotat lmokhtassa melli l9anoun kayfred hadchi. W kan2attro had lmoucharaka bach ndamno mostawa 7imaya mzyan.

6. Aman lma3tiyat

Kantabb9o tadabir ta9niya w tandimiya monasiba bach n7miw lma3tiyat dyalek men ddiya3 wla ddoukhoul machi lmosarra7 bih wla tta7rif wla l2ifcha2. Ddoukhoul l 7sabek m7mi khassatan b ramz PIN w tta3arrof 3la lwjeh, w lma3tiyat l7assasa, b7al ma3loumat l kart, m7miya dakhel l2appli.

7. Moddat l7ifd

Kan7tafdo b lma3tiyat dyalek toul lmodda lli darouriya l l2ahdaf lli tjm3at men ajlha, w men b3d toul lmodad lli kayfredha l9anoun lli khddam, khassatan f lmajal lbanki w lmou7asabati w mou7arabat ghasl lflouss. W mnin tsali had lmodad, lma3tiyat dyalek kattmse7 wla katwlli majhoulat lhawiya.

8. 79ou9ek

7sab l9anoun ra9m 09-08, 3ndek 7a99 lwoulouj w ttas7i7 w tta3arrod l sabab machrou3 3la lma3tiyat chchakhsiya dyalek. Bach tmares had l79ou9, t9der tkteb lina 3la support@chari.ma. Walakin ba3d lma3tiyat lli darouriya bach n7termo liltizamat l9anouniya dyalna ma ymkench yttmse7o ma damet had liltizamat ba9ya.

9. Malaffat ta3rif lirtibat w adawat ttatabbo3

L2appli w lmaw9i3 ymken ysta3mlo malaffat ta3rif lirtibat (cookies) wla ta9niyat b7alha bach ykhddmo mzyan, w y9iso ljomhour, w y7assno ttajriba dyalek. T9der tsayyer ttafdilat dyalek men i3dadat ljihaz wla lmoutassaffi7 dyalek. Walakin ba3d adawat ttatabbo3 lli darouriya bzzaf bach tkhddem lkhadamat ma ymkench ttatfiha.

10. Na9l lma3tiyat

Melli ba3d lmozawwdin dyalna kaykouno kharej lMaghrib, ay na9l dyal lma3tiyat kaykoun mo2attar b damanat monasiba w kaytdar b i7tiram l9anoun lli khddam f majal 7imayat lma3tiyat chchakhsiya.

11. Ta3dil ssiyasa

N9edro n7addto had ssiyasa bach t3kes tatawworat lkhadamat dyalna wla l9anoun. Nnoskha lli mtabb9a hiya lli khddama f lwa9t lli kat9raha fih. Ghadi nkhabbrouk b ay ta3dil mohim b tari9a monasiba.

12. Littisal

L ay so2al 3la 7imayat lma3tiyat chchakhsiya dyalek wla bach tmares 79ou9ek, t9der t3ayyet l dda3m dyalna 3la l3onwan support@chari.ma.

Siyasat lkhoususiya | chari.ma