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Security & trust

Your money is secure, from the very first launch

chari.ma is the app from Chari, a payment institution licensed by Bank Al-Maghrib. Your account is protected by Face ID and a PIN code, you hide your balance in a single tap and you keep full control of your card at all times.

chari.ma app security: PIN code and Face ID authentication
  • Institution licensed by Bank Al-Maghrib
  • Visa card
  • Face ID + PIN code
  • Hidden balance
The pillars of your security

Everything is built to protect you

From account opening to your smallest payment, your security comes first. Here is how we protect your money and your data.

Licensed institution

The chari.ma app is published by Chari, a payment institution licensed by Bank Al-Maghrib. Your e-wallet therefore operates within Morocco's regulatory framework.

A Visa card you can trust

Your Chari Standard Visa card runs on the Visa network and is accepted everywhere — online, in stores and for contactless payments.

Face ID + PIN code

Your app opens with Face ID or a 4-digit PIN code. No one but you can access your account.

Hidden balance

Hide your balance in one tap so no one can read it over your shoulder. You choose what stays visible.

Protected data

Your information and transaction history stay confidential: your history is accessible only after you authenticate on your own device. We process your data to run the services you use, prevent fraud and meet our regulatory obligations, under the terms set out in our privacy policy.

Control over your card

Freeze your card in one tap, or block it for good. Card number hidden by default, shown only when you ask.

Only you can enter your account

Every time it opens, your app asks for Face ID or your 4-digit PIN code. And when you take out your phone in public, you can hide your balance so no one sees what you have.

  • Unlock with Face ID, fast and hands-free
  • A 4-digit PIN code as a fallback to Face ID
  • Balance hidden in one tap, wherever you are
  • Your data and transaction history stay private
chari.ma account settings
Modern arcaded street in Morocco
With complete confidence

Your money protected, at every moment

Chari, a payment institution licensed by Bank Al-Maghrib, stands behind you: bank-grade security and full control in your pocket. Your money stays yours, with total peace of mind.

React instantly if your card goes missing

No need to call a branch. If you misplace your card, freeze it while you look for it. If it is lost or stolen, block it permanently, right from the app.

  • Freeze: deactivate the card, fully reversible
  • Block: cancel the card for good if it is lost or stolen
  • Card number hidden by default in the app
  • Real-time transaction tracking to spot anything unusual
Visa Chari card details and management: limits, card blocking, transactions
Frequently asked questions

Your security questions, answered

An app that watches over your money

Download chari.ma on iOS and Android, open your account and enjoy security built for you from day one.

Security: your money, well protected | chari.ma